Mt. Spokane offers Season Pass Refund Protection. The $15 refund insurance policy can be purchased to safeguard your season pass in the case of an injury or transfer due to employment. Season Passes are non-refundable and non-transferable unless you purchase this policy.
In the case of a covered event, the purchase price of your season pass will be refunded on a pro-rated basis (see below).
Refund Insurance MUST be purchased within 14 days of your season pass purchase.
Any refund processed requires documentation for the reason for the refund. Our refund insurance policy does not cover any other reason than your injury or transfer due to employment for a refund or transfer. This policy only covers the pass value
New for the 14-15 season: if you have purchased the $15 Refund Insurance policy for your pass and you lose it, Mt. Spokane will replace your pass for free. (Normally a $40 replacement fee.)
How do I request a refund or transfer?
If you have purchased refund protection, you can call Snow Sports Desk at (509) 238-2220 ext. 204 to initiate the refund process or with any questions. Necessary documents will be required and are as follows:
You may mail documents to PO Box 1659 Mead, WA. 99021, fax documents to (509) 238-6373, or email them to firstname.lastname@example.org
Pro-rated Schedule for Season Pass Refunds or transfers:
Prior to December 15th: 100%
December 16th-January 5th: 75%
January 6th-January 31st: 50%
February 1st-February 29th: 25%
March 1st-March 31st: 10%
April 1st-End of Season: 0%