News

Thanks for a Fantastic 2020-21 Winter Season

That's a wrap.


From the first turns on December 5 to the last laughs on April 11, this season will always be one to remember. Although our season and time together have come to an end, I am motivated by the enthusiasm and passion for skiing and snowboarding that I witnessed this season. Thank you to our staff, volunteers, ski patrol, vendors, sponsors, and community who came together to make the season possible.

Some restrictions and processes this winter were not always easy. From masking to social distancing to preplanning, we all had to make sacrifices to ski and snowboard. We all missed the exuberant social activities and events that have become mountain tradition, but we did learn valuable lessons and have found opportunities in this new normal.

Future Technology Upgrades
COVID-19 forced Mt. Spokane to embrace new technologies and implement online ticket sales and reservations. Although not perfect this season, we are actively rolling out a comprehensive online guest experience that will provide a single portal for season passes, lift tickets, and booking lessons online. This will not only streamline our processes internally but will provide our skiers and snowboarders a better online experience. Next season, you can manage your account, upload your own photo, load money on your pass for mountain purchases, book lessons and events online, and much more.

Maintenance and Mountain Upgrades
Safety and maintenance have always been the top priority at Mt. Spokane Ski & Snowboard Park, but this year, with a surge in outdoor recreation, it is clear that our equipment and lifts have to be better and more efficient than ever to accommodate the growing number of riders. This summer, we are investing nearly $300,000 in lift maintenance as well as developing a long-term strategy for future chair replacements.

Managing Crowds and Expectations
This season, we had to manage crowds appropriately, and in turn, we learned how to organize lines, manage the parking lot, and improve staffing for a better mountain experience. Although we hope not to be as restrictive in the future, we plan to use what we learned this year for seasons to come.

Spreading Stoke Through Education
This season, Mt. Spokane hosted a record number of first-time skiers, many exploring the mountain for the very first time. By offering smaller group class sizes and expanding private lesson options, our instructors were able to provide a more personal experience, reminding us what is important. Moving forward, we are dedicated to offering the most comprehensive ski school programs in the region—creating skiers, snowboarders, and outdoor enthusiasts for life.

Our team will be busy with these and many other improvements all summer long. If you have feedback or ideas, we would love to hear from you.

Between now and next winter, we hope to see you in person. But if we don’t, please know that we’re thinking about you, hoping you and your loved ones are well, and we are looking forward to welcoming you back here for the 2021-22 winter season. In the meantime, enjoy a beautiful Spokane summer and we’ll see you again when the snow flies.

Cheers,

Jim van Löben Sels
General Manager
Mt. Spokane Ski & Snowboard Park
jim@mtspokane.com

Important Dates:
Last Day of Ski Season | Sunday, April 11
Guest Services Closed | April 15–April 25
Guest Services Summer Hours | Mon–Thurs, 9am–4pm, beginning April 26
Deadline for Pass Renewal Rates and Spring Sale | May 31, Order Online
Stay tuned for in-person pass pick-up events later this year.
Projected 2021-22 Season Opening | December 4, 2021

 

← Back to News